Common Questions

Do you have a showroom?
What are your business hours?
What are your accepted payment methods?
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Ordering

How do I check the status of my order?
Modifying or Cancelling your Order
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Shipping & Delivery

How will my items be delivered, and when will they arrive?
Do you deliver outside of your Standard Delivery Area?
Do you offer white glove (in-home) delivery?
Do you to ship to high-rise buildings?
Do you ship internationally?
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Returns & Exchanges

How do I make a return or exchange?
How long after purchase can I return an item?
What is your return and exchange policy?
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Product Care

Can I test your fabrics out before buying?
How do I care for my products?
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Custom Order

Will I receive status updates on my order?
Can I cancel my order?
Can I change the size of my products?