Common Questions

Do you have a showroom?
Does your upholstery show claw marks?
What are your business hours?
What are your accepted payment methods?


How do I check the status of my order?
Modifying or Cancelling your Order

Shipping & Delivery

How will my items be delivered, and when will they arrive?
Do you deliver outside of your Standard Delivery Area?
Do you offer white glove (in-home) delivery?
Do you to ship to high-rise buildings?
Do you ship internationally?

Returns & Exchanges

How do I make a return or exchange?
How long after purchase can I return an item?
What is your return and exchange policy?

Product Care

Can I test your fabrics out before buying?
How do I care for my products?

Custom Order

Will I receive status updates on my order?
Can I cancel my order?
Can I change the size of my products?