Shipping and Delivery

Service Areas

Shipping & Delivery

Preparing for Delivery

Order Tracking

Frequently Asked Questions

Enhanced Delivery Experience

Available within our Standard Service Area

Scheduled Delivery

Schedule your delivery on the day of your choice, as well as your preferred 4 hour delivery window.

Realtime Delivery Tracking

On the day of your delivery you will receive text message updates and be provided a link to a live view of your delivery trucks location and ETA.

Available White Glove Delivery

Upgrade your delivery and let us do the heavy lifting! White Glove Service includes delivery into room of choice by professional uniformed delivery personnel, and includes unboxing, assembly, and removal of debris.

Delivery Options at a Glance

	Threshold Delivery	Enhanced Threshold Delivery	White Glove Delivery
Tracking number for your delivery
Product brought to first dry area
Schedule your delivery day
Choose a 4 hour delivery window
Text message updates day of delivery
Real-time truck tracking day of delivery
Delivery to a room of choice
Careful unpacking of all items
Product assembly
Disposal of product packaging
	Extended Service Area	Standard Service Area	Standard Service Area
	FREE	FREE	$199

Service Areas

Standard Service Area

Extended Service Area

Shipping & Delivery

Shipping Times

Holding Shipments

Threshold Delivery

Enhanced Threshold Delivery

White Glove Delivery

Delivery Delays and Disruptions

Preparing for Delivery

Measure Your Space

Remove Clutter

Order Tracking

Standard Service Area

Extended Service Area

Frequently Asked Questions

What happens if I miss my delivery?

Do you offer local pickup?

Do you offer shipping outside of Canada?

What is the First Dry Area defined as for Threshold delivery?