Shipping and Delivery

Shipping and Delivery

Enhanced Delivery Experience

Available within our Standard Service Area

Scheduled Delivery


Schedule your delivery on the day of your choice, as well as your preferred 3 hour delivery window.

Realtime Delivery Tracking


On the day of your delivery you will receive text message updates and be provided a link to a live view of your delivery trucks location and ETA.

Available White Glove Delivery


Upgrade your delivery and let us do the heavy lifting! White Glove Service includes delivery into room of choice by professional uniformed delivery personnel, and includes unboxing, assembly, and removal of debris.

Delivery Options at a Glance

Threshold Delivery
Enhanced Threshold Delivery
White Glove Delivery
Tracking number for your delivery
Product brought to first dry area
Schedule your delivery day
Choose a 3 hour delivery window
Text message updates day of delivery
Real-time truck tracking day of delivery
Delivery to a room of choice
Careful unpacking of all items
Product assembly
Disposal of product packaging

Extended Service Area

Standard Service Area

Standard Service Area

FREE

FREE

$199

Service Areas

Standard Service Area

Extended Service Area

Shipping & Delivery

Shipping Times

Holding Shipments

Threshold Delivery

Enhanced Threshold Delivery

White Glove Delivery

Delivery Delays and Disruptions

Preparing for Delivery

Measure Your Space

Remove Clutter

Order Tracking

Standard Service Area

Extended Service Area

Frequently Asked Questions

What happens if I miss my delivery?

Do you offer local pickup?

Do you offer shipping outside of Canada?

What is the First Dry Area defined as for Threshold delivery?